The Women’s Council for Domestic and Family Violence Services (WCDFVS) has a steadfast history operating as the peak body for domestic and family violence services, and campaigning for improved responses to and prevention of violence against women and their children in Western Australia.
The WCDFVS Executive Committee have agreed that it is now time for WCDFVS to embark on another phase of growth in its role as a peak body. Under a new name and collaborative approach we will extend our reach and engagement with members and stakeholders alike, and will build the capability of current and emerging workforces to prevent and respond to violence against women and their children, promote wellbeing and advance gender equity.
The decision to embark on a significant restructure follows comprehensive consultation with members and stakeholders. A Steering Committee has been convened to guide the development of a new, more integrated service model and governance structure, taking into consideration consultation and research findings.
During the height of COVID-19 restrictions, many domestic and family violence support programs moved to providing remote services to clients using some form of telecommunications technology (‘telesupport’). In July 2020, the Women’s Council for Domestic and Family Violence conducted a survey to find out how staff supporting women and children found the use of telesupport options during this time. The survey used the term ‘telesupport’ to include video conferencing, telephone, messaging, online platforms, apps or email support, as an alternative to face to face services. Telesupport referred to such options when they were offered in place of what would normally have been a face to face contact. For example, the term telesupport did not refer to routine calls or emails that would have taken place regardless of COVID-19 restrictions. The focus of the survey was on use of telesupport for client services only – it did not include remote communication with team members or internal services.